BACK II LIFE @ ORCHARD
Please note that the carpark at International Building is no longer accessible due to construction of a hotel. Please allow sufficient travel time to park and make your way to the Orchard clinic.
Nearby car parks include: Wheelock Place, Shaw Centre, Far East Shopping Centre, Pacific Plaza and the open air car park along Anguilla Park.
The nearest MRT station is Orchard MRT.
BACK II LIFE @ RAFFLES
Nearby car park: Clifford Centre
Alternative car park, which is further away: Golden Shoe Car Park.
The nearest MRT station is Raffles Place MRT.
To ensure that everyone is treated on time, please arrive in a timely manner for your appointment.
The time you book is reserved for you as we do not practice multiple bookings. We trust that you will value our time as we value yours.
You will receive an sms, email, whatsapp or call reminder the day before your appointment.
Appointment Cancellation Policy
Back II Life is committed to providing all of our patients with exceptional care. When a patient cancels without giving enough notice, they prevent another patient from being seen.
Please call us at Orchard +65 91896167 / Raffles +65 90610115 by 3pm on the day prior to your scheduled appointment to notify us of any changes or cancellations.
To cancel a Monday appointment, please call our office by 3pm on Friday.
Please keep in mind that our operating hours are between 9am and 6pm Monday through Friday, between 9am and 1pm on Saturdays.
If prior notification is not given, you will be charged eighty dollars ($80) for the missed appointment.
No Show / Late Cancellation Policy
A “no show” is someone who misses an appointment without calling to cancel or reschedule their appointment. This also includes patients who are not present within ten minutes of their appointment time regardless of a prior phone call.
Any appointments that are cancelled without notice are considered “late cancellations.” Those with multiple late cancellations will be treated as a no show.
All late cancellations and no show appointments will be recorded in the patients’ chart and will be charged the late cancellation fee of eighty dollars ($80).